TELNYX PORTAL GUIDE

Telnyx 10DLC Campaign Setup

A step-by-step walkthrough for registering Brands and Campaigns in the Telnyx Mission Control Portal. Avoid common rejection triggers and get approved fast.

Get Telnyx Checklist Start Setup
Portal Workflow API Compatible Content Samples

Telnyx 10DLC Requirements

Telnyx offers a streamlined registration process directly within the Mission Control Portal. However, strict carrier vetting rules still apply. You must prepare the following before starting:

Tax ID (EIN)

Must match your Legal Business Name exactly as filed with the IRS.

Website URL

A live, secure website with a compliant Privacy Policy and Terms.

Sample Messages

Two distinct examples of the messages you intend to send.

Step-by-Step Setup

  1. 1

    Create Brand

    Go to Messaging > 10DLC in the portal. Click "Register Brand".

    Choose "Standard Brand" for most businesses. Enter your EIN and Legal Name exactly.

  2. 2

    Register Campaign

    Once the Brand is "Verified," click "Register Campaign". Select your Use Case (e.g., Marketing, Mixed).

    Provide a detailed campaign description. Avoid single-word answers.

  3. 3

    Submit Samples

    Enter sample messages. Crucial: Every sample must include your Brand Name and opt-out language (e.g., "Reply STOP to cancel").

Avoid These Rejection Triggers

Telnyx users often face rejection for these specific issues:

Mismatched Content

Your campaign description says "Appointment Reminders" but samples show "Marketing Promos."

Missing Opt-In Proof

You selected "Web Form" as the consent method but provided a broken or non-compliant URL.

Fast-Track Your Telnyx Approval

Don't guess. Use our Telnyx-specific checklist to ensure every field is perfect before you submit.

Download Checklist

Frequently Asked Questions

Does Telnyx offer API registration?
Yes. You can register Brands and Campaigns programmatically via the Telnyx API, which is useful for ISVs registering their own customers.
What if my Brand is rejected?
Brand rejection is almost always a data mismatch with the IRS. Use our Brand Consistency Checker to verify your EIN and Name before resubmitting.
How much does it cost?
Telnyx passes through standard TCR fees (approx. $4 brand fee, $15 campaign vetting fee). Monthly campaign fees vary by use case ($2-$10/mo).

Brand Checker

Verify EIN data accuracy.

Run Check

Use Case Selector

Pick the right campaign type.

Select Case

Opt-In Templates

Copy-paste consent language.

Get Templates

Legal Disclaimer: This guide is for informational purposes only and does not constitute legal advice. Telnyx platform interfaces and requirements are subject to change. MyTCRPlus is an independent compliance solution and is not affiliated with Telnyx.